Not every port call is planned months in advance. Vessels divert for repairs, crew medical emergencies, bunkering, or cargo reasons — and when they do, they need an agent who can mobilise quickly. We handle casual caller services for tramp vessels, project cargo carriers, and any ship that needs support during an unscheduled stop in Sri Lanka.
At a Glance
- 01Short-notice mobilisation capability
- 02Emergency berthing & anchorage
- 03Crew change and repatriation hub
- 04Medical, repair & provisioning support
What We Handle
Casual callers often arrive with urgent, overlapping requirements. A crew member might need hospitalisation while the vessel simultaneously requires emergency spare parts and bunkers. We run all of these workstreams in parallel, coordinating with port authorities, immigration, medical facilities, and suppliers at the same time. The goal is simple — minimise port time and get the vessel back underway.
- Emergency berthing and anchorage coordination
- Crew change logistics — sign-on, sign-off, repatriation
- Medical evacuation and shoreside hospital arrangements
- Emergency repair coordination and spare parts sourcing
- Bunkering and provisioning at short notice
- Customs and immigration clearance for unscheduled calls
Crew Change & Repatriation
Sri Lanka sits on one of the busiest shipping lanes in the world, which makes Colombo a natural crew change hub. We handle the full process — airport transfers, hotel accommodation if needed, immigration formalities, launch services to vessels at anchorage, and all the documentation that goes with it. For repatriation cases, we coordinate with embassies and airlines to get crew members home without unnecessary delays.
Emergency Response
When a vessel diverts to Sri Lanka for an emergency, time is the only thing that matters. We have handled engine breakdowns, medical emergencies, cargo damage cases, and flag state detentions — often with less than 24 hours notice. Our team knows who to call, what paperwork to file, and how to keep things moving while the situation is being resolved.
Shore Leave & Crew Welfare
For crew members who have been at sea for months, a port call is a chance to decompress. We arrange shore passes, transport, and local SIM cards. If the vessel is at anchorage, we organise launch services so crew can get ashore and back safely. These are small things that make a real difference to morale — and we take them seriously.
Vessel diverting to Sri Lanka?
Let's talk about what your vessel needs. We respond within hours, not days.